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Enhanced visibility over operations

40%

increase in Microsoft Secure Score ranking  

Deployment & onboarding times reduced

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Challenges

  • Finding a holistic, Microsoft-focused approach to cyber security in response to customers’ increased reliance on Microsoft Secure Score.    
  • Centralizing Microsoft 365 configurations and delivering managed Microsoft security at scale.   

Solutions

  • Gained a centralized source of truth for Microsoft management through inforcer.
  • Used Secure Score as a performance indicator to leverage the full capabilities of Microsoft 365 Business Premium.
  • Tracked and improved customer Secure Scores using inforcer’s Partner Center Companion dashboard.   
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Customer

Procano

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Location

Offices in Norway

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • Partner Center Companion
  • Automated Alerting

The challenge: scaling Microsoft Secure Score with centralized management 

With growing regulatory and commercial pressure, Microsoft Secure Score was becoming increasingly important to Procano's customers. They needed a simple way to understand, measure, and track their own security. After identifying this, Procano wanted to offer their customers a holistic, Microsoft-focused approach to cyber security.  

They needed to centralise their Microsoft 365 configurations, and required a solution custom-built for the delivery of Managed Microsoft Security at scale.  

The solution: clear visibility on operations, error-free configurations, and fast remediation of policy drift

inforcer's MSP-centric interface and wide breadth of settings set the platform apart from other solutions on the market. With inforcer, Procano has a centralized source of truth for Microsoft management. This allows them to leverage the full capabilities of Microsoft 365 Business Premium with Secure Score as a performance indicator.  

inforcer's Partner Center Companion dashboard helps Procano track average Secure Scores across their customer base and quickly make improvements, no longer having to spend time switching between tenants in partner center. They can assess their entire Secure Score landscape from a single pane of glass, breaking down information per tenant easily to identify specific issues and remediate individual customer problems.  

The Tenant Alignment feature helps Procano standardize Microsoft 365 and Intune policies across multiple tenants, automating environment configuration and reducing risk through policy drift detection. Centrally viewing and managing all customer tenants through the partner dashboard means greater visibility over operations, facilitating error-free configurations and fast remediation of policy drift.

 

The results: a 40% increase in Microsoft Secure Score ranking

inforcer allows Procano to manage their productized Microsoft security stack through a single pane of glass. The platform streamlines Microsoft policy deployment and management, making day to day operations run more smoothly.  

Procano can now utilize the full extent of their customers’ Microsoft environments, enabling them to maintain higher, more accurate Secure Scores and deliver a more valuable measure of their service delivery. They can now measure performance at a glance, enabling near-immediate responses to anomalies, drifts, or anything below minimal service expectancy.  

With inforcer, Procano was able to see a reduction in configuration errors through automated policy deployment and found that deployment and onboarding times were drastically reduced. Their Microsoft Secure Score ranking was increased by up to 40%, providing measure success across Procano’s key performance metrics. 

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About Procano

With over 20 years of experience providing Managed IT services, Procano serves over 6,000 users across 250 customers in various industries the Nordic region. 

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope & Limitation Statement

inforcer gave Procano standardized Microsoft 365 and Intune policy baselines, Tenant Alignment and a Partner Center Companion dashboard to track Secure Score across all customer tenants. The Secure Score increase of up to 40 percent reflects Procano's own prior process and customer base, and is not guaranteed for every MSP.

Explore more inforcer success stories

  • Explore how Bluebyte standardized policy management processes and automated alerting and tenant backups.

  • Explore how KNNS onboarded new environments in minutes and delivered AI-powered reporting to clients - saving time and building trust.

  • Explore how Techcare established a centralized security baseline, simplifying change tracking, and enhancing operational consistency.

Frequently Asked Questions

What does inforcer do for an MSP the size of Procano?

inforcer gives Procano, a Nordic MSP serving over 6,000 users across 250+ customers, one Partner Center Companion dashboard to track Secure Score and standardize Microsoft 365 and Intune policy across every tenant. It replaced switching between tenants in Partner Center with a single view for configuration and remediation.


How long until we see results with inforcer?

inforcer substantially reduces deployment and onboarding times for Microsoft 365, as well as configuration errors. Procano experienced this after using inforcer to standardize baselines and improve tenant alignment, with Secure Score ranking rising by up to 40 percent.


What results did Procano get from inforcer?


Procano increased its Microsoft Secure Score ranking by up to 40 percent, reduced configuration errors through automated policy deployment, and cut deployment and onboarding times. Senior ICT Consultant Knut Kyrkjebø says the platform gives "clear and instant visibility" over key metrics across tenants.


Does inforcer work with our PSA?

Yes, inforcer is designed to work with your Partner Center Companion dashboard or PSA. inforcer also integrates with Autotask, ConnectWise and Halo PSA, with drift and compliance alerts able to auto-generate tickets.


How does inforcer handle an MSP with 250+ tenants?

Procano manages 250+ customers and 6,000+ users. inforcer's Tenant Alignment standardizes Microsoft 365 and Intune policy across all of them from one dashboard, with policy drift detection replacing tenant-by-tenant manual checks and Partner Center Companion giving a single view of Secure Score per tenant.


What Microsoft services does inforcer cover for Procano?

inforcer helps Procano manage its entire Microsoft 365 environment under the  Microsoft 365 Business Premium license , including Microsoft Secure Score, Intune, and Partner Center. inforcer is designed to cover the entire Microsoft 365 stack, including Entra ID, Defender, Purview, Teams, Exchange Online, SharePoint and OneDrive.

Live demo with Co-founder,
Will Connor

Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.

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