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inforcer helps Norweigan MSP, Procano, develop built-to-last Microsoft offering

With over 20 years of experience providing Managed IT services, Procano serves over 6,000 users across 250 customers in the Nordic region. As a Microsoft Solutions Partner, Procano has consistently leveraged Microsoft’s technologies to deliver the security, productivity, and efficiency for customers.  

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The challenge

Microsoft Secure Score has become increasingly important to Procano's customers. After identifying this, Procano wanted to offer their customers a holistic, Microsoft-focused approach to cyber security. To do this, they needed to centralise their Microsoft 365 configurations. They started looking for a solution custom-built for the delivery of managed Microsoft security at scale.

The solution

inforcer's MSP-centric interface and wide breadth of settings set the platform apart from other solutions on the market. With inforcer, Procano has a centralised source of truth for Microsoft management. This allows them to leverage the full capabilities of Microsoft 365 Business Premium with Secure Score as a performance indicator. 

inforcer's Partner Center Companion dashboard helps Procano track average Secure Scores across their customer base and quickly make improvements. The Tenant Alignment and Tenant Explorer features give them greater visibility over operations, facilitating error-free configurations and fast remediation of policy drift. 

 

“The inforcer interface has been very useful for maintaining high standards across our tenants. We have clear and instant visibility over our key metrics and the means to make the necessary changes quickly, plus we know these amends are being done in total compliance each time.” 

Knut Kyrkjebø, Senior ITC Consultant, Procano AS

The results

inforcer allows Procano to manage their productized Microsoft security stack through a single pane of glass. The platform streamlines Microsoft policy deployment and management, making day to day operations run more smoothly.  

Procano can now utilize the full extent of their customers’ Microsoft environments, enabling them to maintain higher, more accurate Secure Scores and deliver a more valuable measure of their service delivery. They can now measure performance at a glance, enabling near-immediate responses to anomalies, drifts, or anything below minimal service expectancy. 

  • Reduction in configuration errors through automated policy deployment 
  • Deployment and onboarding times drastically reduced via inforcer’s processes 
  • Up to 40% increase in Microsoft Secure Score ranking, providing measurable success across Procano’s key performance metric. 

“inforcer is the best platform for our needs: it’s fast, easy to understand, and has the best selection of settings available compared to other M365 configuration solutions. It has made it much more manageable to deliver the full value of Microsoft 365 Business Premium to our customers. I would strongly recommend inforcer for any MSP looking to evolve their M365 strategy. The tool is very powerful, and the people are a pleasure to work with.” 

Knut Kyrkjebø, Senior ITC Consultant, Procano AS