inforcer speeds up tenant deployments and enhances visibility for Dutch MSP, KNNS 

KNNS, a security-driven MSP based in the Netherlands, is committed to delivering the highest standards of quality and protection for its customers. To achieve this, they looked for a solution that would help streamline Microsoft 365 management, ensuring consistency and visibility across all environments. inforcer proved to be the perfect fit.  

Since moving to inforcer, KNNS now maintain a single, centralized baseline that includes all required policies and settings. This allows them to ensure that every customer meets a minimum level of quality and security, while also gaining full control and reporting capabilities across all tenants.   

KNNS use the Tenant Alignment feature to gain clear insights into how closely customer tenants align with their baseline configuration. This allows them to efficiently deploy policies and settings or consciously accept deviations where appropriate. 

The platform’s dashboards provide deeper insights into each customer tenant and offer clear recommendations to enhance their security and compliance. This ensures that each customer environment is consistently configured according to KNNS’ standards, giving them full confidence in both deployment and ongoing management. 

KNNS has seen many significant benefits across their business since introducing inforcer: 

• Rapid deployment: onboarding now takes just a few minutes within new environments. For existing environments, KNNS can now complete onboarding in just one day, compared to a full week previously.
• Greater involvement from service desk engineers: KNNS engineers can easily identify misaligned policies and settings, and use the built-in AI explanations to better understand configurations.
• Clear handling of deviations: the ability to note and accept deviations helps KNNS understand customer-specific choices and ensures they don’t overwrite valid exceptions with their baseline.
• Efficient updates across tenants: KNNS can push new policies and features to all managed tenants with a single action, eliminating the need to log into each environment individually.
• Show ongoing value: thanks to the built-in reporting features, KNNS can clearly demonstrate the impact of their work. Whether it's policy alignment, deviation handling, or tenant-wide updates, the visual summaries and detailed breakdowns help them showcase improvements, justify decisions, and build trust with their clients.