Nucleus Networks is a Canadian MSP with dedicated teams in Vancouver, Victoria, Calgary, and Toronto. They focus on providing supercharged IT support that allows their customers to drive tangible business growth.
Customers were relying on Nucleus Networks to set up their Conditional Access policies correctly and ensure a robust and comprehensive security posture across their wider IT environments. Nucleus Networks manages 200+ tenants and were spending a significant amount of time on manual audits and tenant configuration. They needed to ensure they could set a consistent standard across tenants and ensure that their customers were maintained in line with that standard, which is why they turned to inforcer.
inforcer allowed Nucleus Networks to define clear, optimum standards by creating baselines. If customers accidentally fall out of alignment, they are now automatically reverted to the correct settings. If one of their customers’ internal engineers misconfigures something or makes a change that they shouldn’t have, it is easy to catch the error and revert to the baseline standards they had set.
Karl Fulljames, CTO, Nucleus Networks
Nucleus Networks now spends far less time manually monitoring security and rely on inforcer to enforce their baseline standards. They have now solved their primary challenge, as they can deal with Conditional Access policies as they would workstation patching: by applying a standard baseline across tenants.
inforcer allows Nucleus Networks to not just define a standard, but also measure against it in a very readable format. With inforcer, Nucleus Networks receive regular reports which help ensure compliance for their customers. The reports and associated CSV files they can export have allowed the, to create security scorecards for customers, streamlining and optimising their customer-facing reporting abilities.
Karl Fulljames, CTO, Nucleus Networks