Cloudbox cuts tenant management time by more than 80%

For more than 20 years, Cloudbox has supported financial firms and alternative investment managers across the globe.

Because customers operate in different regions, each with its own data residency requirements, consistency is critical. But their previous Microsoft 365 setup made that impossible.

The team used PowerShell to manage each tenant individually. That meant technicians had to log into each customer environment to run scripts and export reports.

This approach was slow and led to frequent inconsistencies. Settings didn’t always match. Policies were sometimes missed. And fixing those issues just led to more manual work and wasted time.

Cloudbox needed a solution that could provide visibility across tenants and make it easier to spot gaps and track policy drift without diving into each individual environment.

With inforcer, Cloudbox can now monitor all of their clients’ Microsoft 365 policies and configurations in one place. They can also quickly create and deploy baselines at a global or tenant level with just a click of a button.

inforcer’s Tenant Alignment feature standardizes configurations across tenants and flags any settings that don’t match the baseline.

If a configuration starts to drift, the team will know within 24 hours. Changes can be corrected automatically, helping ensure every client, everywhere, has consistent security policies.

With baselines set to benchmarks like CIS, Cloudbox is now confident clients are aligned to the appropriate security standard based on location and data residency.

They've seen a measurable reduction in policy drift thanks to inforcer. They’ve also saved a ton of time.  

Instead of diving into every tenant, Cloudbox can now track policy drift across all clients from one view and quickly confirm in their PSA if the change was requested.

Audits and policy updates are also much faster. Thanks to inforcer, gap analysis now takes 30 minutes instead of four hours. Deployments have dropped from two hours to 15 minutes.

For both tasks, that’s a 80% reduction in manual effort.