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Improved operational efficiency

Enhanced compliance rates with industry standards

Increased customer satisfaction

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Challenges

  • Summit Technology had outgrown a tenant management platform built for enterprises
  • Deploying Microsoft 365 policies took days and still required scripting
  • Keeping client environments consistent became harder as compliance demands grew

Solution

  • Ditched their previous platform for inforcer, built specifically for MSPs
  • Used Tenant Alignment to standardize policies and identify drift across tenants
  • Reduced manual scripting and simplified Microsoft 365 deployments
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Customer

Summit Technology

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Location

Salt Lake City, Utah

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • Tenant Assessments
  • Drift Monitoring

The challenge: The wrong tool for the job

Summit Technology is Utah's leading managed IT partner. They don't operate like a standard MSP, and they don't want to. Summit Technology wants to be their clients' Curated Technology Partner.

But as they grew and their clients' compliance rquirements became more complex, their previous tenant management tool couldn't keep up. 

It was built for enterprises, not MSPs. Which meant deploying policies took days and required manual scripting. Over time, those limitations became increasingly difficult to ignore.

It's rare to find a company like inforcer that is so focused on solving a specific problem for a specific market vertical. It's clear that inforcer understood the challenges of the changing MSP market conditions.

Dan Brinkmann
Dan Brinkmann

CTO

Summit Technology

The solution: A platform that fits the way MSPs actually work

inforcer gave Summit Technology what their previous tool couldn't: a purpose-built solution that made it faster, simpler, and easier to manage Microsoft 365 at scale.

Tenant alignment lets the team set a baseline, easily apply it across tenants, and catch drift before it becomes a problem. 

Deployments that used to take days are now faster and less stressful. 

 

The results: Stronger compliance. Better client conversations.

Summit Technology now spends less time on manual configurations and more time on work that actually moves the business forward. 

With configurations consistent across tenants, Summit Technology's service has become more reliable, which has led to increased customer satifaction. 

Managing compliance with industry standards is now easier to maintain and demonstrate. And with fuller use of their Microsoft 365 Business Premium environment, Summit Technology has created wider opportunities for their value-added services. 

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About Summit Technology

Summit Technology believes IT shouldn't feel like brain surgery. That's why they're constantly striving to make technology simple and transparent for clients. They take a people-first approach to solving clients' problems, ensuring every solution enhances the team's experience.

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

Explore more inforcer success stories

  • Explore how Nucleus Networks standardized Conditional Access across 200+ tenants.

  • Explore how Entech created, productized, and sold a new Microsoft 365 offering. 

  • Explore how Certified CIO cuts onboarding time and speeds up deployments with inforcer.

Live demo with Co-founder,
Will Connor

Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.

Meet Inforcer