inforcer streamlines tenant management, enhances compliance, and improves customer service for Utah-based MSP, Summit Technology 

Summit Technology is Utah’s leading Managed IT support partner, aiming to break the mold of the standard MSP and become an entirely new type of tech consultancy: the Curated Technology Partner.   

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The challenge

Prior to inforcer, Summit Technology was using an alternative tenant management solution to deploy its tenants and policies. As the company upscaled and compliance demands grew, their current system lacked the consistency and compliance they needed to manage their Microsoft 365 tenant configurations.  

With their previous solution, policy deployment would often take days, and there were still scripting and manual processes involved. It was also too complex for their requirements, having been designed more for enterprises than MSPs. 

The solution

In inforcer, Summit Technology found a solution designed specifically for MSPs, defined by its automation, compliance enforcement, and policy management abilities. 

inforcer’s Tenant Alignment feature has made it faster to read, remediate, and track policy changes, simplifying security for Summit Technology. They are now able to compare their tenants’ critical policies against their baseline, and track policy changes through reporting or baseline scoring.  

“Our experience working with inforcer has been exceptional. We've been particularly impressed with the rapid delivery of new features, which has significantly enhanced the functionality of the product. Some of the tools that inforcer are working on are going to change everything for us.

Dan Brinkmann, CTO Curated Technology Services, Summit Technology 

The results

With inforcer, deployment is faster than ever, Summit Technology has increased customer satisfaction and created wider opportunities for their value-added services.

  • Improved operational efficiency by reducing the time spent on manual configurations.
  • Enhanced compliance rates with industry standards due to automated policy enforcement.
  • Increased customer satisfaction as a result of more reliable and consistent IT services.
  • Leveraged the full capabilities of their Microsoft 356 Business Premium environment.  

“It's rare to find a company like inforcer, that is so focused on solving a specific problem for a specific market vertical. It was clear that inforcer understood the challenges of the changing MSP market conditions with their focus on policy management.

Dan Brinkmann, CTO Curated Technology Services, Summit Technology 

Live demo with Co-founder,
Will Connor

Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.

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