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15 hours


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5 minutes

Policy deployment times

80 hours


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4 hours

Tenant hardening times

£600,000

Annual costs eliminated

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Challenges

  • Tenant deployments took up to 15 hours per client using manual scripts and templates
  • Deployment quality varied by engineer, creating inconsistent security outcomes across clients
  • No way to track configuration drift or maintain standardized alignment across multiple tenants

Solutions

  • Replaced PowerShell scripts and JSON templates with inforcer's purpose-built multi-tenant management platform
  • Standardized policy deployment and tenant hardening across all client environments from a single interface
  • Enabled real-time drift detection and consolidated reporting across all tenants
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Customer

Infinity Group

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Location

Offices in the UK and US

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • Tenant Assessments
  • Drift Monitoring

The challenge: finding a specialized solution to manage Microsoft 365 at scale  

Infinity Group is responsible for managing a large number of Microsoft 365 tenants across many different areas of Microsoft 365. Previously, they were using open-source solutions such as Microsoft365 DSC for its tenant configuration and management, along with JSON templates and PowerShell scripts to help automate processes.  

These interim solutions did not allow them to automate, standardize or quality-control multi-tenant deployment. They required a high level of overhead maintenance, giving only limited visibility and control and becoming extremely error-prone when used at scale. On top of this, Infinity Group had to heavily rely on individual engineering experts who spent huge amounts of time and energy managing hundreds of scripts for multi-tenant environments.  

Infinity Group needed a specialised solution which would allow them to manage their existing productized 365 security offering with much greater ease - which is exactly why they turned to inforcer. 

The solution: tenant deployment at scale and standardized baselines 

inforcer allows Infinity Group to standardize their approach to tenant deployment. This means that they can now configure at scale, while tracking changes across tenants to streamline quality control, and maintaining alignment wit defined parameters. This eliminates the need for scripts, templates, and additional third-party solutions such as JSON templates and PowerShell scripts.

With inforcer, Infinity Group has access to a single, scalable console to enforce standards, deploy policies instantly across tenants, and maintain continuous Microsoft 365 alignment with real‑time visibility and AI insight.

Infinity Group no longer need to navigate the Partner Centre, neither do they have to run multiple browser sessions. They save huge amounts of time with inforcer's Reporting function, which allows them to export data from multiple tenants from just a single pane of glass. They can gain detailed and comprehensive reports which provide information on whether tenants meet security and configuration standards, giving them actionable insights and remediation through clear executive summaries.

 

The results: policy deployment times are reduced from 15 hours to five minutes  

Since using inforcer, Infinity Group feels confident that it is using the Business Premium security stack correctly, and in a standardized way across all their client base. 

Previously, deployments were highly variable and were based on the engineer executing the work. This took up valuable time and resource, making for an inefficient process. Now, as a result of normalizing deployments and strengthening quality control with inforcer, the value Infinity Group deliver to customers has improved significantly. 

Infinity Group has saved time and streamlined internal processes, freeing up resources to focus on more strategic, value-added services that their clients truly care about. 

With inforcer, they have reduced policy deployment times by nearly 99.5%, from 15 hours to five minutes for each new client. Alongside this, tenant hardening times have been cut from 80 hours to four, whilst eliminating annual costs of over £600,000 on endpoint security alone.  

Policy drift instances have been identified, with security vulnerabilities closed. Infinity group has upskilled all users and also implemented a new workplace strategy focus, all thanks to inforcer.  

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About Infinity Group

Infinity Group is a leading Microsoft Partner based in the UK, offering technology services, solutions, and managed services to their customers. With 14 Microsoft solution accreditations, their Microsoft expertise is undeniably extensive.  

They are one of only 12 independently owned Microsoft Partners to hold status as a Solutions Partner for Microsoft Cloud and were recognized as Microsoft Partner of the Year 2025 for Dynamics Business Central.

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope & Limitations Statement

This case study documents what inforcer did for one UK and US based Microsoft Partner: standardized baseline configuration, policy deployment, tenant assessments and drift monitoring across a Microsoft 365 Business Premium estate. The 99.5% deployment-time reduction, 95% hardening-time reduction and over £600,000 in eliminated costs are specific to Infinity Group's prior manual process and are not guaranteed for every MSP.

Frequently Asked Questions

What does inforcer do for an MSP the size of Infinity Group?

inforcer replaced Infinity Group's PowerShell scripts, JSON templates and Microsoft365 DSC setup with one platform for deploying and monitoring Microsoft 365 security baselines. Infinity Group is a UK and US based Microsoft Partner with 14 Microsoft solution accreditations and Solutions Partner status for Microsoft Cloud, managing policy across its client base from a single interface instead of scripting each tenant separately.


How long does it take to see results after switching to inforcer?


Results show up at the point of deployment rather than after a long rollout. Infinity Group's policy deployment time fell from 15 hours to 5 minutes per tenant, a 99.5% reduction, and tenant hardening fell from 80 hours to 4, a 95% reduction, once manual scripts were replaced with standardized baselines.


What results has Infinity Group seen using inforcer?


Policy deployment fell from 15 hours to 5 minutes per tenant and tenant hardening fell from 80 hours to 4, while Infinity Group eliminated over £600,000 in annual endpoint security costs.


Does inforcer work with our PSA?


inforcer integrates with Autotask, ConnectWise and Halo PSA, and policy or drift alerts can auto-generate tickets in those systems. PSA ticket automation is a standard part of the platform. Contact us if you have questions about inforcer's compatibility with a specific PSA system.


How does inforcer handle a large or growing number of client tenants?


New tenants are pulled directly from Partner Center, and baseline policies push across all tenants at once rather than being configured one by one. The effect scales with client base size: since per-tenant deployment time fell from 15 hours to 5 minutes for Infinity Group, the time saved compounded as more tenants were added.


What Microsoft 365 services does inforcer manage for a partner like Infinity Group?


Infinity Group used inforcer to standardize their Microsoft 365 stack under the Business Premium license. inforcer's management capabilities cover Intune, Entra ID, Microsoft Defender, Microsoft Purview, Teams, Exchange Online, SharePoint and OneDrive, so an MSP running a Business Premium stack can baseline all of those from one place.

Explore more inforcer success stories

  • Explore how Nostra streamlines onboarding and productizes a new security offering around Microsoft 365 Business Premium.

  • Explore how KNNS onboarded new environments in minutes and delivered AI-powered reporting to clients - saving time and building trust.

  • How Bluebyte standardized policy management processes and automated alerting and tenant backups.

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Will Connor

Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.

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