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Improved efficiency and confidence in policy posture

Reduced risk around Apple MDM with expiration alerts

Easily identified security gaps and opportunities

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Challenges

  • Manually configuring policies increased the risk of human error.
  • Policy naming conventions varied widely between tenants causing inconsistencies and additional verification work.
  • It was time consuming and difficult to track Indicators of Compromise consistently when logging into each tenant individually.
  • Lacked a centralized way to view, manage, and back up policy configurations.

Solutions

  • Audited tenants with Tenant Assessments to ensure baseline standards were consistently applied.
  • Centrally manage and push Indicators of Compromise across tenants using Tenant Alignment.
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Customer

GCS Technologies 

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Location

Offices in the US

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • Tenant Assessments
  • Custom Indicators 

The challenge: manual processes causing inconsistencies and risk

Prior to using inforcer, GCS Technologies faced several operational challenges across their Microsoft 365 tenants. Policy naming conventions varied widely between tenants, which frequently led to confusion and extra verification work. Many policies had to be manually configured, increasing the likelihood of human error. Pushing Indicators of Compromise (IOCs) required logging into each tenant individually, which was time-consuming and difficult to track consistently. 

They also lacked a centralized, easy-to-consume view of policy configurations, as well as a reliable process for backing up policies or alerting on policy changes. In addition, Apple MDM certificate management was largely reactive. They occasionally discovered expirations only after the 30-day grace period had already passed. 

The solution: centralized management and standardized baselines

inforcer enables GCS Technologies to audit tenants to ensure their standard baseline policies are consistently applied, making it easy to identify which tenants are missing newly implemented policies. 

Tenant alignment has been one of the most helpful features in inforcer for GCS Technologies, providing them with the ability to centrally manage and push IOCs across tenants. This has streamlined a process that was previously very manual.  

GCS can now import Indicators of Compromise into their baseline once and then easily push them out to tenants. They can also clearly see which tenants are missing them and perform routine monthly maintenance much more efficiently. This has dramatically reduced both time spent and administrative overhead. 

The experience has been overwhelmingly positive. The inforcer team, and the broader community they’ve built, are genuinely fantastic. Everyone has been welcoming, helpful, and receptive to feedback, and it’s clear that product improvements are influenced by real user input.

Being part of the Community has helped me grow professionally, and I appreciate how transparent the team is about upcoming features and releases. The enthusiasm is contagious - everyone I talk to seems just as excited about what’s coming next as I am.

Brenda Scott
Brenda Scott

Cloud Security Analyst 

GCS Technologies

The results: efficiently deployed policies and proactive improvements

inforcer has greatly improved both efficiency and confidence in policy posture for GCS Technologies. Nightly backups and alerting have provided much-needed reassurance and visibility around policy changes, and certificate expiration alerts have significantly reduced risk around Apple MDM management. 

inforcer has also surfaced settings and configuration gaps within Microsoft 365 that GCS was not previously aware of. In particular, the Assessments have helped them to quickly identify what is not in place and where opportunities for improvement exist. 

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About GCS Technologies

Based in Austin, GCS Technologies has been delivering IT maintenance, support and security services to small and mid-sized businesses for over twenty years. As certified Microsoft partners, GCS Technologies has a depth of knowledge and expertise in Microsoft services and is a trusted managed services and cyber security provider.

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

Explore more inforcer success stories

  • Explore how Nucleus Networks standardized conditional access across 200+ tenants

  • Explore how Entech created, productized and sold a new Microsoft 365 offering  

  • Explore how Summit Techonology simplified Microsoft 365 management

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Will Connor

Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.

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