National IT Solutions is a leading managed IT services provider based in Melbourne, delivering comprehensive technology solutions to small and medium-sized businesses. With over 20 years of experience, they transform IT environments into strategic assets through proactive management, security, and innovation, helping businesses optimise operations for long-term growth.

National IT Solutions manages multiple Microsoft 365 tenants for a diverse customer base. Before using inforcer, their team relied on manual processes to configure security policies and onboard new clients. This approach was slow, error-prone, and made it difficult to maintain consistency across environments. Each new customer required hours of repetitive work, and scaling operations without sacrificing quality was becoming increasingly challenging.
By automating policy deployment and tenant configuration, inforcer transformed what used to be a painstaking process into something fast and repeatable. Instead of logging into Entra and creating policies one by one, the team could onboard customers in a fraction of the time. inforcer also gave them greater control, locking down risky admin accounts and preventing sweeping changes by unauthorised technicians.
Stephen Bird, Systems Engineer, National IT Solutions
Since implementing inforcer, National IT Solutions has completely changed how they manage Microsoft 365 environments. Onboarding new customers is now faster and far more consistent, with security baselines applied across all tenants without the risk of manual errors. What used to take a week now takes just a single day. Governance has improved significantly, as technicians can no longer make sweeping changes without approval, reducing risk and strengthening control. From a sales perspective, inforcer has made it easier to demonstrate value and upsell security packages, thanks to clear baselines and reporting that customers can understand.
Stephen Bird, Systems Engineer, National IT Solutions
Want to see inforcer in action? Join a live platform demo with inforcer Co-founder and Chief Community Officer, Will Connor to explore how inforcer could help you streamline and standardize Microsoft 365 management.