How Certified CIO deploys Microsoft 365 policy changes across 60+ tenants in less than 60 seconds

At Certified CIO, one engineer was in charge of both policy management and ongoing help desk responsibilities.

It was a lot of work.

Even routine onboardings required days of research, testing, and configuring each policy by hand.

Certified CIO had a Microsoft 365 policy management “solution” that was supposed to help.

But it was slow, lacked policy depth, and offered little support when things got complicated, which was pretty often considering the never-ending list of Microsoft updates.

With one person running the show from multiple dashboards, the margin for error was high.

Certified CIO needed a better way to standardize Microsoft 365 policies across clients. And when given the opportunity to switch to inforcer, they were eager to jump ship.

With inforcer, Joel and his team are able to create a single standardized security baseline and apply it instantly across tenants in a few clicks. No more configuring policies tenant by tenant.

And no more struggling to keep up with Microsoft’s constant updates. Now, when Microsoft makes one of its infamous changes, Certified CIO can quickly update their baseline and push the change across more than 60 tenants in under a minute. No rebuilding configurations from scratch. No tenant-by-tenant updates.

inforcer also gives the team better visibility into policy drift and configuration issues. Using alerting and deviation reporting, Certified CIO can quickly spot policies that don’t match the baseline and investigate the root cause before small issues become big problems.  

With inforcer, Certified CIO can make a policy change once and deploy it across more than 60 tenants in under a minute.

The same engineer who previously spent hours managing policies tenant by tenant can now focus on higher-value work while maintaining consistency across every customer environment.

Those onboardings that used to take days can now be knocked out in an hour.

The process is also easier and more consistent. Instead of juggling spreadsheets, dashboards, and manual configurations, Certified CIO now manages policy deployments and updates through one centralized platform.

This dramatically reduces the risk of human error. It also makes the team more proactive.

After deployment, inforcer flagged one of their client’s configurations for not matching their baseline. A series of scoping errors had prevented certain policies from being applied to specific endpoints.

The team was able to fix the issue before anything could go wrong.

Now, when inforcer flags a potential problem in one tenant, Certified CIO reviews the root cause, checks whether the same gap could exist elsewhere, updates the baseline, and pushes the fix to any tenant that needs it.

Techs aren’t the only ones using inforcer to work smarter.

“Our finance team also uses inforcer’s reports to identify licenses that were never properly offboarded,” Joel said.

The result: better margins and better customer relationships.